We start with a free 15-minute phone consultation. This is your chance to share what’s bringing you to therapy and what you’re looking for, while we explain our approach and answer any questions. It’s important to feel comfortable with your therapist and confident in their expertise, so if it doesn’t feel like the right fit, we’re happy to provide referrals to help you find the right match.

If we’re a good fit, we’ll schedule your first session. During this session, we’ll explore your experiences, relationships, and goals to get a clear picture of what’s most important to you. We’ll work together to deepen your understanding of yourself, your relationships, and your family, helping you identify what’s working well and where you’d like to grow. Using this understanding, we’ll create a therapy plan tailored to your unique needs and goals..

Our physical office is located at:
415 W. Golf Rd
Suite 33-E
Arlington Heights, Illinois 60005

We also offer virtual sessions via a HIPAA-compliant video session platform.

Confidentiality in therapy means that what you share with your therapist is private and protected. It allows you to speak openly, knowing that your personal information won’t be disclosed without your consent.

There are a few exceptions where therapists are required to break confidentiality:

1. Safety Concerns: If you express an intent to harm yourself or someone else, your therapist is obligated to act to protect safety.

2. Abuse or Neglect: Therapists must report suspected abuse or neglect of children, elders, or dependent adults.

3. Legal Requirements: If a court orders the release of specific information, your therapist may be required to comply.

4. Limited Secrets in Couples Therapy: In couples therapy, we follow a "limited secrets policy." This means that if one partner shares a "secret" with the therapist—something the other partner doesn’t know about and that could significantly impact the future of the romantic relationship or balance of the therapeutic relationship—it must be disclosed in the next session. If the secret is not disclosed, we would need to end services and refer the couple to a new therapist to maintain the integrity of the therapeutic process and relationship balance. This policy helps ensure that therapy remains a space for honesty, openness, and mutual progress.

Your therapist will discuss these limits to confidentiality with you at the start of therapy so you fully understand how your privacy is protected and when exceptions may apply. This ensures a secure and supportive environment for your sessions.

• Intake session: $200

• Individual session: $175

• Couple session: $175

• Family session: $175

• Limited sliding fee and pro-bono therapy slots available

  • Contact us to inquire about sliding/pro-bono fee structure and slot availability​

All clinicians at Trailhead Therapy are currently in-network with BlueCross BlueShield PPO, BlueChoice PPO, Aetna PPO, and Optum/United Healthcare PPO insurance plans.

We recommend that you discuss your deductible and copay with your insurance provider before your first session.

If you have a different insurance plan and want to use your benefits, we can provide you with a Superbill to submit to your insurance provider for out-of-network reimbursement.

Please note: Pre-marital Work and Mediation Services are not covered by insurance.

The No Surprises Act is a federal law designed to protect clients from unexpected costs in healthcare, including therapy. It ensures you have clear information about the costs of services before they begin, helping you avoid financial surprises.

In the context of therapy, the No Surprises Act requires therapists to provide a Good Faith Estimate (GFE) for the cost of treatment to clients who:

1. Are uninsured, or

2. Choose not to use their insurance for therapy services.

The Good Faith Estimate includes:

• The expected cost of sessions and services.

• An estimate of how many sessions you may need, based on the issues you’re addressing.

• Information on how to address any disputes about unexpected charges.

Therapists must provide this estimate in writing before your first session or upon request. While the exact duration of therapy can vary depending on your needs, the estimate helps you make informed decisions about your care and finances. If you have questions about your Good Faith Estimate or the cost of therapy, your therapist will explain and address any concerns to ensure transparency.

We require 24-hours notice for cancellations/rescheduling. Please be sure to cancel and/or reschedule your session at least 24 hours before your session time. If you do not cancel or reschedule your session at least 24 hours prior, you will be subject to the cost of the late fee, $150.

We are committed to supporting you during your therapeutic journey and strive to respond to calls and emails within 48 business hours. Please note that our practice does not offer crisis or emergency services.

While we aim to respond as promptly as possible, communication between sessions is limited to administrative or brief therapeutic matters. Extensive concerns will be addressed during your scheduled sessions to ensure the best quality of care.

If you are experiencing a crisis, are in danger, or need immediate support, please call 911 or go to your nearest emergency room. For non-emergency mental health support, contact the Suicide & Crisis Lifeline at 988, the Crisis Text Line by texting “Home” to 741741, or the Postpartum Support International HelpLine at 800-944-4773.